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Helpdesk Questions
 
 Helpdesk: What kind of computer do you have?
 Female customer: A white one... 
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 Customer: Hi, this is Celine. I can't get my diskette out.
 Helpdesk: Have you tried pushing the button?
 Customer: Yes, sure, it's really stuck.
 Helpdesk: That doesn't sound good; I'll make a note ...
 Customer: No ... wait a minute... I hadn't inserted it yet... it's still  on  my desk... Sorry.... 
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 Helpdesk: Click on the 'my computer' icon on to the left of the screen.
 Customer: Your left or my left? 
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 Helpdesk: Good day. How may I help you?
 Male customer: Hello... I can't print.
 Helpdesk: Would you click on start for me and...
 Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates! 
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 Customer: Hi, good afternoon, this is Martha, I can't print. Every time I
 try, it says 'Can't find printer'.  
 I've even lifted the printer and placed  it in front of the monitor, but the computer still says it can't find it...
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 Customer: I have problems printing in red..
 Helpdesk: Do you have a color printer?
 Customer: Aaaah....................Thank you.
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 Helpdesk: What's on your monitor now ma'am?
 Customer: A teddy bear my boyfriend bought for me in the supermarket
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 Customer: My keyboard is not working anymore.
 Helpdesk: Are you sure it's plugged into the computer?
 Customer: No. I can't get behind the computer.
 Helpdesk: Pick up your keyboard and walk 10 paces back.
 Customer: Okay.
 Helpdesk: Did the keyboard come with you?
 Customer: Yes.
 Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
 Customer: Yes, there's another one here.  Ah...that one does work!
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 Helpdesk: Your password is the small letter a as in apple, a capital letter V as in Victor, and the number 7.
 Customer: Is that 7 in capital letters?
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 A customer couldn't get on the Internet.
 Helpdesk: Are you sure you used the right password?
 Customer: Yes I'm sure. I saw my colleague do it.
 Helpdesk: Can you tell me what the password was?
 Customer: Five stars.
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 Helpdesk: What anti-virus program do you use?
 Customer: Netscape.
 Helpdesk: That's not an anti-virus program.
 Customer: Oh, sorry...Internet Explorer.
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 Customer: I have a huge problem. A friend has put a screensaver on my
 computer, but every time I move the mouse, it disappears!
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 Helpdesk: How may I help you?
 Customer: I'm writing my first e-mail.
 Helpdesk: OK, and, what seems to be the problem?
 Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?

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